Privacy Policy

1. Overview and Responsibility

This Privacy Policy explains how Alex Darius, operator of Myhuman.dog ("Myhuman.dog", "we", "us", or "our"), collects, holds, uses, and discloses personal information when you access or use the Myhuman.dog web platform and mobile applications.

We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable data protection principles.

2. Personal Information We Collect

We collect personal information necessary to deliver, maintain, and secure our dog care management services:

• Account and Identity Information: Name, email address, and authenticated account identifiers.
• Dog and Care Information: Dog names, breeds, dates of birth, dietary preferences, veterinary notes, care schedules, reminders, and daily task data.
• Location and Address Information: Residential and service addresses provided by you for dog care services and local care coordination.
• Sign-In and Security Audit Records: Session tokens, installation identifiers, IP addresses, access timestamps, device information, and security audit event records essential for session integrity and account protection.

3. How We Collect Information

We collect personal information directly from you when you:

• Sign in or update information on Myhuman.dog;
• Register or update dog profiles, passport records, and care routines;
• Use features of the web platform or mobile application; or
• Communicate with our team via email or support channels.

4. Purposes of Collection and Use

We collect and use your personal information to:

• Authenticate your identity and maintain secure access to your account;
• Provide dog care tracking, passport management, health records, care plans, and reminders;
• Maintain service security, prevent unauthorized access, and protect data integrity; and
• Comply with applicable legal obligations.

5. Data Storage, Protection, and Retention

Personal information is stored in secure cloud infrastructure in Australia with technical and organizational access controls, including encrypted transit (HTTPS/TLS) and restricted operational access.

We retain personal information for as long as your account is active or as necessary to provide services. When records are no longer required, they are securely deleted or de-identified, except where retention of security logs or audit records is required by law.

6. Third-Party Service Providers

We may engage trusted third-party service providers (such as cloud infrastructure and notification providers) to assist in operating our services. These providers process data only on our behalf and are subject to confidentiality and security obligations consistent with this policy.

7. Your Rights and Choices

You have the right to request access to the personal information we hold about you, request corrections to inaccurate details, or request deletion of your account and personal records.

To exercise your rights, withdraw consent, or make data requests, contact us at connect@myhuman.dog.

8. Inquiries and Complaints

For privacy inquiries or complaints, contact us at connect@myhuman.dog.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page with the effective date.